Kristen Tokic Named Administrator at Riverside Presbyterian House

Kristen Tokic Named Administrator at Riverside Presbyterian House

Recently, Westminster Communities of Florida promoted Kristen Tokic to Administrator at Riverside Presbyterian House, an affordable Rental Retirement Community in Jacksonville, Florida, for older adults. Kristen’s journey from Certified Occupancy Specialist to Administrator is just one example of the wide array of possibilities for growth within our organization, and the plethora of educational opportunities available to team members.

After joining Westminster in 2019, Kristen was encouraged to pursue opportunities for career advancement by her Administrator, supervisor and family. As a result, she completed a Master of Health Administration degree from the University of North Florida, with the support of the Westminster Communities of Florida Tuition Reimbursement Program. This program reimburses current team members for courses they take at an accredited institution, a benefit offered to team members seeking career ladder positions.

“Westminster is very supportive in furthering your education,” Kristen said. “There are a lot of strong leaders at our company and they want to facilitate that growth for everyone. There’s a push for everyone to do better.”

Over the past five years, the Tuition Reimbursement Program has provided more than $115,000 in tuition reimbursement in amounts ranging from $415 to $9,900, all driving the opportunity for advancement.

Kristen started out at Riverside Presbyterian Apartments, a neighboring community, working for Administrator Katherine Trussell. In her seven years as Administrator, Kathy has encouraged many team members to take advantage of career advancement opportunities and further their education, including Kristen. “It has been a privilege to support the team members in furthering their education,” Kathy said.

Kathy aims to challenge and cross-train team members and seeks out those who are adaptable, have strong communication skills, are open to feedback, and support and empower other team members. “That’s what I look for in employees who are going to be leaders.” Kathy added, “I saw all those qualities in Kristen from the minute she arrived.”

Shannon Woods, Regional Director for Westminster’s Rental Retirement Communities, saw the same drive and leadership qualities in Kristen. “Right out of the gate you could tell she was a go-getter,” Shannon commented. “You could pick up on the hunger and excitement to learn more and do more.”

Shannon noted that Kristen displayed many traits that a successful administrator needs to have – compassion, commitment, dedication to the team members and one other, key thing: “The willingness to do whatever job to get the work done to serve our residents.”

Kristen’s experience working with seniors led her to focus on a career in health administration. “The purpose of our communities is to serve the underserved,” Kristen said. “We want to make sure that they have a good place to live and to ensure that we’re fulfilling our Mission. Overall, Westminster wants to make people’s lives better.”

The Tuition Reimbursement Program is just one way Westminster Communities of Florida offers team members opportunities for growth. In addition, team members can participate in in-house training and professional development sessions, follow Westminster career paths, seek internal promotions, or apply for resident-funded scholarships with the support of the Westminster Communities Foundation. “It’s all at the tip of their fingers,” Shannon explained. “All they need to do is initiate the conversation and show the willingness to do the work.”

How can Westminster team members move up the career ladder? All three leaders offered a similar piece of advice: Clearly communicate your goals to your supervisor.

“Make your desires known,” Shannon advised. “Be vocal about your intentions, be excited about the opportunity, learn everything that you can in every department and never limit yourself.”

“Be very open with your administrator,” Kathy added. “Communicate exactly what you want so they can help you.”

Kristen’s journey to leadership is just one example of a team member utilizing Westminster supported career advancement opportunities to grow and to succeed. “It was hard, but it was worth it, and I’d do it again in a heartbeat,” Kristen said.

To join our team and find the opportunity that suits you today, follow us on LinkedIn, on Facebook, or on our website at!

3 Simple Ways Children Can Support Their Aging Parents

Getting older is a natural part of life, and seniors have a lot to look forward to in the later stages of life. Retirement, grandkids, and more free time are all things to look forward to as we age. However, aging certainly comes along with unique challenges.

As seniors age, they may require more support, even if they don’t ask for it. Here are three ways children can support their aging parents. 

1. Empower Parents

A common side effect of aging is losing independence. When mobility or health issues come into play, seniors may be unable to do as many things. But children can empower older parents and help them maintain their independence. 

For example, you can invest in technology that helps them do difficult activities or teach them how to arrange transportation when they can no longer drive. 

Empowering them can be as simple as letting them decide what they need. Working to maintain your parent’s sense of independence is one of the most effective ways to support them as they age.

2. Practice Active Listening

As parents get older, they may experience challenges that they need help with. However, communicating these needs isn’t always easy. Practice active listening to pick up on what your parents say and what is left unsaid. 

Ask them to clarify when you don’t understand something, and don’t shut them down if you feel they are asking for something unreasonable. Always keep lines of communication open. It can go a long way toward preventing conflict and will make your parents feel heard and valued.

3. Set Up Processes

Empowering your parents to maintain their independence is great, but that doesn’t mean you shouldn’t have processes in place to help them. Set up regular transportation so they can get to their weekly events or appointments. Invest in motion detection or fall detection technology to ensure they are staying safe. 

Schedule daily or weekly visits so that your parents don’t become lonely. You can also consider assisted living in Florida if you can no longer maintain a safe and healthy environment for them.

Consider Assisted Living in Florida

Assisted living is a great option for many seniors. Florida assisted living facilities are known for their wonderful amenities, holistic wellness programs, and sense of community. Whether your parent needs a little extra support or around-the-clock care, assisted living can meet their needs.

Tampa Bay Times Article: How Afghan refugees found stability in Tampa Bay senior communities

The Raoufi family, (from left) Suliman Raoufi, Atefah, Noman, Venus, and Omran, pictured in front of Westminster Point Pleasant in Bradenton, Florida. Photo courtesy of Tampa Bay Times

Noman Raoufi, one of our Afghani team members, shares his family’s story with the Tampa Bay Times in an inspiring article about their transition to living in the Unites States, and their experiences working at Westminster Communities of Florida. Today Noman helps to integrate our new Afghani team members, but he received a law degree in Afghanistan and was an interpreter for the U.S. Armed Forces and NATO. Read the full article about the Raoufi family’s experiences on the Tampa Bay Times website.

LeadingAge Florida’s Trustee Of The Year Award Given To Marjorie Phillips, Former Westminster Board Chair

Marjorie Phillips, former chair of the Westminster Communities of Florida Board of Directors, at center, with CEO Terry Rogers, husband Tom Phillips, and board member Jeff Mock.

This week, LeadingAge Florida honored former Westminster Communities of Florida Board of Directors chairwoman Marjorie Phillips for her extraordinary contributions to the residents and team members of Westminster Communities of Florida.

The announcement was made at LeadingAge Florida’s 59th Annual Convention and Exposition, held at the Signia by Hilton Orlando Bonnet Creek.

Phillips has served in nearly every position on the boards of directors and regional committees of the organization. This includes tenure as chairwoman of the Board of Directors of Presbyterian Retirement Communities, Westminster’s parent organization, as well as the Board of Directors of Westminster Retirement Communities, which is Westminster’s division of affordable Rental Retirement Communities serving older adults with low to moderate incomes.

“I am so appreciative of the nomination by Westminster and somewhat stunned that I would be given an award for doing something I so loved doing,” Phillips said, after receiving the award.
“Serving at Westminster was one of the great blessings in my life.”

Throughout her service, Phillips led Westminster through countless changes in the overall field of senior living and within the organization itself. Current Board of Directors chairman John Hillenmeyer said, “On behalf of the entire Westminster Communities of Florida Board of Directors, I want to congratulate Marjorie on her many years of dedication to serving the thousands of residents and team members of our organization. She led us through many successful changes as we grew, while at the same time helping us to always keep our eye on our Mission. Congratulations to Marjorie on a job very well done!”

Westminster’s Chief Executive Officer, Terry Rogers, also congratulated Phillips. “I am so delighted that LeadingAge Florida acknowledged the incredible service to our organization that Marjorie Phillips contributed over the years. It has been my pleasure to work with her during some of her tenure, and I congratulate her on this wonderful honor.”

Westminster Communities of Florida is proud to have such an exceptional leader contributing to our Mission. It is through her hard work that we have been able to serve older adults throughout Florida and make the greater communities we serve stronger at the same time.

Please join us in congratulating Marjorie Phillips on this award!

About LeadingAge Florida: Established in 1963 as a Florida not-for-profit corporation. LeadingAge Florida is committed to assisting members in achieving excellence as providers, businesses, and employers. To accomplish this goal, the Association provides up-to-date regulatory information, a wide variety of educational opportunities, representation before the legislature and government agencies, group purchasing services, and opportunities for networking with peers.

The Association is comprised of more than 250 mission-driven communities, representing more than 500 facilities and more than 140 business associates. More than 80,000 seniors live in LeadingAge Florida member communities. Thousands more are served through home health services, adult day care centers, and other community outreach programs offered by our members. LeadingAge Florida members are economic engines, providing an estimated 25,000 jobs statewide. They are sponsored primarily by community-based nonprofit civic, religious, fraternal, and other mission-driven organizations.

About Westminster Communities of Florida: Westminster Communities of Florida is a faith-based, not-for-profit organization serving more than 7,000 residents in 22 communities throughout Florida who are in search of an enlightened, fully integrated, person-centered approach to health and wellness. Since 1954, we’ve been Florida’s best choice in active senior living. Our Mission of service commits us to creating and preserving excellent active living communities and honoring each person’s dignity, rights, self-respect and independence.

Summertime Adventures for Seniors: Planning the Perfect Daytrip

As a senior, it can be difficult to go on fun summer adventures. But with a little bit of planning, you can plan the perfect day trip. Whether you want to stroll through a museum or are trying to hit the pool, check out these important tips to help make the most out of your summer adventure. 

Find a Body of Water 

Swimming is one of the best activities you can do for your body. It increases your heart rate, exercises your joints, and stretches out your muscles – all without putting too much strain on your body. 

Take your friends and family to a body of water to do some easy, fun exercise. If you live with others at your assisted living facility, bring the whole gang down. 

Bring the Essentials

It’s important not to leave home without some basic essentials. This is especially true if you plan to do an outdoor excursion. 

Each year, unprepared hikers succumb to deadly summer heat – don’t get caught without water! Prepare by bringing plenty of water, sunscreen, fans, and more. 

No matter your day trip, bring essentials like: 

  • Water 
  • Snacks
  • Sunscreen
  • A hat
  • Any medications you might require
  • Towel 
  • First aid kit 

Of course, the location and activities of your day trip will inform your essentials list. Sometimes, it can help to write down the list the night before to make sure you don’t forget anything. 

If you’re going on a long day trip (or even staying overnight), check with your pharmacy to pack all of your necessary medication. 

Experience Local Restaurants 

There’s nothing better than enjoying some quality food on your day excursion. Visiting local restaurants can be a big part of the fun of a day out.

Find a place offering a type of cuisine you enjoy or one you’ve always wanted to try, and make it part of your adventure.

Bring Binoculars 

Venturing into a state park or wilderness hike? Setting sail on a sailboat? Exploring a nature trail? Make sure to pack a set of binoculars to further enhance your experience. 

While other friends may remember the essentials like water or a hat, most people forget that bringing binoculars can make the trip much more enjoyable. 

Check Florida Assisted Living Facilities for Discounts 

Are you a resident of Florida assisted living facilities? If you are, check for discounts; many Florida assisted living facilities offer great discounts for events, museums, zoos, and more around your community.  

You can also check with your local library for discounts as many places offer great deals for senior citizens. 

What Is a Continuing Care Retirement Community?

As you move toward your retirement years, it’s natural to start thinking about what type of accommodations you want in the future. Maybe it’s important to you to stay in your family home for as long as possible, or maybe you just retired and are considering Florida assisted living facilities. 

No matter where you are in your retirement journey, it’s worth considering whether a continuing care retirement community is right for you. 

Continuing Care Retirement Communities: The Basics

Continuing care retirement communities, also known as CCRCs, are communities focused on providing long-term care options for older people who want to stay in the same place regardless of how their needs change over time. 

Seniors may move into a CCRC and need very little assistance, but if their health changes as they get older, the facility is equipped to provide the assistance they need, all the way up to long-term skilled nursing care

Benefits of a Continuing Care Retirement Community in Florida

There are benefits of living in any retirement community, but CCRCs have unique benefits that you can’t find elsewhere. A continuing care retirement community in Florida gives you peace of mind that you won’t have to move if you experience health changes over time. 

In addition, CCRCs in Florida provide all of the benefits of other assisted living communities, including dining, activities, wellness programs, and more. Living in a CCRC gives you the independence you want along with the care you need.

Is a Continuing Care Retirement Community Right for You?

No matter what type of community you’re considering moving to, there are many factors to consider. If you’re early in your retirement and want certainty that you can move to a community where you can stay for the long term, a CCRC may be an especially good fit for you. 

Congratulations To Our Volunteers and Team Members Of The Year

We’re beginning our celebration of Westminster Communities of Florida’s Volunteers of the Year and Team Members of the Year! Over the next two weeks, beginning on Wednesday, we’re holding recognition banquets in Tallahassee, St. Petersburg and Orlando to celebrate these individuals. Be on the lookout for our announcements of the winners prior to each banquet, and fun photos from the event itself.

Congratulations to all the amazing people who make Westminster Communities of Florida a great place to live and work!

Volunteers of the Year

Team Members of the Year

4 Ways to Prevent Loneliness in Seniors

Loneliness is a growing problem among the elderly that impacts mental and physical health. Loneliness can manifest in a number of physical symptoms and can contribute to long-term health issues.

Fortunately, there are many ways to prevent loneliness for seniors living in Florida assisted living facilities and seniors living independently. 

1. Make a Plan

One of the most effective ways to combat loneliness in seniors is to make a family plan. An effective family plan can include activities like weekly visits, outings to visit friends, shopping, or going to a show. 

Having a plan in place ensures that seniors never find themselves going days or weeks without any social interaction.

2. Sign Up for Classes

One of the best parts about retirement is the additional time seniors have to explore and learn new things. Assisted living in Florida offers seniors opportunities to learn new skills year-round. Seniors interested in lifelong learning can take a language class, learn how to draw, or even sharpen their computer skills.

3. Pick Up a New Hobby

New hobbies, such as painting, swimming, or art collection, can keep seniors busy and encourage regular social interaction. Hobbies are an easy and effective way to ensure that seniors don’t find themselves bored and lonely.

4. Adopt a Pet

While pets are not appropriate for all seniors, in the right situation, a pet can add a lot of value to a senior’s life. Pets give seniors companionship and a sometimes needed sense of responsibility that can keep them engaged and connected.

Join a Community for Assisted Living in Florida

Florida is a wonderful place for seniors to spend their retirement years. The warm weather and active population of seniors make it possible to thoroughly enjoy retirement and prioritize whole-person wellness that will keep loneliness at bay.

Ex-translator who fled Afghanistan starts fresh in Orlando with nonprofit’s help – Orlando Sentinel

From the window of his fourth-floor apartment near downtown Orlando, the man who calls himself “M.Z.” has an expansive view of his odd new world. Amid oak-lined streets and tiny, tranquil lakes, he is starting over here at age 35.

Everything he worked for in his prior life, half his extended family and all his friends are 7,600 miles away.

“But I feel pretty much comfortable here,” Mohebullah Zyarmal says one recent afternoon. “I do not hear the sound of bullets or the sound of bombs in [the] nine months since I leave Afghanistan. When I was there, every single day I hear those sounds, but since I come here it is quiet. This is [a] good difference.”

Read more on the Orlando Sentinel’s website.

We are proud to provide housing and employment for people like M.Z. as part of our program with Lutheran Services of Florida.

4 Tips for Choosing the Best Medical Alert System for Seniors

A medical alert system is an excellent, life-saving device that allows seniors to call for help if they fall or get injured. These systems can be helpful for seniors living independently, seniors with home care, and seniors living in one of the many Florida assisted living facilities.

Here are four tips for choosing the best medical alert system for seniors.

1. Make Sure It Has the Features You Need

While all medical alert systems are designed to make it easier for seniors to get help when in need, some have more features than others. Here are just a few of the features that you may find with medical alert systems:

  • Fall detection
  • Medical monitoring
  • Cellular capability
  • Location detection
  • Movement monitoring
  • Check-in services
  • Carbon monoxide detector

Fall detection may not be necessary for a senior who is very active but has a heart condition. Location detection may be very important for seniors who tend to get lost. Make sure to check the system’s features to determine which one is the best fit.

2. Consider the Cost

Medical alert systems come at varying price points. There are budget-friendly options with basic functionality, and there are higher-priced options that come with a variety of features. 

You’ll want to ensure that the system you choose fits your budget and that you are not overpaying for features you don’t need.

3. Research the Functionality of the Equipment

Medical alert systems are meant to be worn at all times. They should also be easy to use in a variety of situations. You should find out how heavy the system is, whether it is waterproof, and how hard you have to push the buttons that call for help. If the equipment is hard to wear or use, that drastically decreases the chances that the senior will wear it all the time.

4. Find Out How the Response Works

While some medical alert systems call 911 automatically, others route a call for help to a response center or even a family member. The response options can be particularly helpful to seniors who live in Florida independent nursing facilities, as the call for help can be routed to on-site skilled nursing staff who can assist in a matter of moments.

Safety in Florida Assisted Living Facilities

Even if your loved one is in a Florida assisted living facility, they can still benefit from a medical alert system. No matter what the senior’s situation, medical alert systems can provide peace of mind for them and their families.

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